Orders are typically processed on Mondays. Standard processing time is 2 to 3 business days.
Shipping charges are as follows: All orders are automatically charged $9.00 for shipping via USPS Priority (2-3 days). All orders over $150 will ship for free. If you are pre-ordering or placing an order that is not in stock, I will hold items so that they can all ship out together. If you would prefer to receive your in-stock items right away, please check out separately for pre-orders or non-in-stock items.
If there is a significant delay in shipment of your order, we will contact you via email. If you have any inquiries around our shipping policy or about an order you placed: please email us at firstname.lastname@example.org .
Items can be returned for store credit within 14 days of order fulfillment with proof of purchase. Food items, magazines, and worn apparel cannot be returned. Unworn apparel can be exchanged due to sizing issues only within 14 days of purchase. Sale items, shopworn copies, gift cards and personalized books are final sale.
We do not make refunds except in cases where we have made an error. If we have made an error, we will refund your original shipping charges and reasonable return shipping expenses you incur. If you wish to cancel your online order for any reason, you will receive store credit NOT a refund.
If you would like to exchange an item, it is your responsibility to get the item back to us in the same condition that you received it.
Addresses for online shipping orders must be accurate. Any changes to a shipping address may incur additional fees that will be charged to the purchaser.
Please contact email@example.com regarding a return issue and we will respond within 48 hours.